GregorioTies
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1. When will my order be shipped?
2. How much is shipping?
3. Do you offer Gift Wrapping?
4. How will I know my order is being processed?
5. Is my email and credit card information kept confidential and secure?
6. Are there Color Variations in the Ties/Scarves?
7. What size are your neckties/Scarves?
8. What is Gregorio’s return policy?

 

1. When will my order be shipped?
All orders are shipped the following business day after they were ordered. Weekend orders will be shipped on the following Monday. Please note that a “business day” is Monday through Friday, excluding all federal holidays.
Your shipment will arrive approximately 2-3 business days after shipping.

2. How much is shipping?
All orders will be shipped via U.S. Postal Office – Priority Mail. The shipping rates are as follows:
• 1-3 Items - $5.95
• 4-8 Items - $7.95
• 9+ Items - $9.95

3. Do you offer Gift Wrapping?
All of our items come attractively packaged with tissue paper in a Kraft gift box adorned with raffia ribbons.
We can also hand write a personal gift message to the recipient. Please email your message to: sales@gregorioties.com

Please make sure to indicate your order to insure your message is properly placed.

4. How will I know my order is being processed?
You will receive a confirmation email message from us after the payment process is complete.

5. Is my email and credit card information kept confidential and secure?
Gregorio Apparel does not sell or share its customer names or addresses. All payments are processed through PayPal which utilizes the safest security standards.

6. Are there Color Variations in the Ties/Scarves?
Actual product colors may vary from those displayed, depending on your specific computer monitor. Due to the handmade nature of silk neck ties, color variations may occur. This is out of our control and is not due to any defect.

7. What size are your neckties/scarves?
Our neckties are consistent with current industry standards. The length of the ties is approximately 58 inches and the width is approximately 3.5 inches at its widest spot.  Scarves are 12 inches x 72 inches.

8. What is Gregorio’s return policy?
We will be happy to accept your return item as long as it meets all the following requirements:
• Items must be unworn and in new condition
• The returned package of Ties/Scarves must be postmarked within 14 days of the purchase date
• A copy of the sales invoice must be included with the return
• Ties/Scarves must be returned in protective packaging as a precaution to avoid possible damage in transit
• Return postage is the responsibility of the customer, we strongly urge you ship your return with insurance and delivery confirmation. Gregorio is not responsible for lost or misdirected returns.

Mail Returns to: Gregorio Ties 1953 Ainsley Road San Diego, CA 92123


 
 
 
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